Mike and his crew go over and beyond the call of duty when cleaning our carpets and tile. The technicians showed up on time (ahead of time actually) and with a bag of goodies! A fresh cup of coffee for me, a free bottle of spot removal and a bar of handcrafted soap! Who does that these days??? They then went right to work. They were able to take care of stains that other cleaners couldn't get to budge. They worked really hard and made my carpet look so much better. They took their time and made sure that I was involved in the cleaning process. After it was all said and done I expected to pay far more than I wanted but was pleasantly surprised when the price he quoted me on the phone was the price I actually paid. There were not high pressure sales of any kind. It was a great buying experience. I will Definitely be calling him from now on for my carpet cleaning.